My Story

In 2011, a friend helped me land my first dream job at a small tech company in Atlanta.

Since then, I've learned to code, survived three acquisitions, and seen firsthand what it takes to grow and scale a startup.

Early in my career, I fell in love with UX. Eventually, I learned to love CX, too.

These days, I work with a bunch of super-smart people who care about CX as much as I do, and it's pretty fantastic.

This Blog

I write so that I can keep track of what I'm learning, and so that I can connect with people over experiences.

I manage this static website with Middleman.

More Writing

Sometimes I write for company blogs or other publications. It's all fun, but it's not all professional.