Professional Writing

Customer Experience and Tech

Sometimes I write about customer experience and new FullStory features on the Foreward (the FullStory blog).

Web Performance and UX

From 2013 to 2017, I wrote about web performance and technology for Rigor.

Technical Writing

While working with Rigor, I wrote a set of technical documentation for the application and managed the Knowledge Base at

Technical Editing

I've worked as a technical editor on two Wiley publications:

Marketing Automation for Dummies, 14 April 2017

Account-based Marketing for Dummies, 25 April 2016